Our headquarters
Fly & Drive
Headquarters · Newark, DE
Registered office
Fly & Drive
131 Continental Dr, Suite 305 Newark, DE 19713 United States
Phone: +1 737 387 5437
View on Google Maps →Support by region
One international line with support hours aligned to your time zone.
Americas
Hours
Mon-Fri 8:00 AM - 8:00 PM ET
+1 737 387 5437Headquarters. English and Spanish support.
Europe, Middle East & Africa
Hours
Mon-Fri 9:00 AM - 6:00 PM CET
+1 737 387 5437International line. English, French, and German.
Support hours
Customer support: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time (ET). Emergency travel assistance for active bookings: 24/7 via support@fly-and-drive.com with your confirmation number in the subject line.
Email by department
Use the address that matches your request so it reaches the correct team without delay.
| Department | Response | |
|---|---|---|
| Bookings, account & trip changes | support@fly-and-drive.com | Within 24 hours |
| Billing, refunds & charge disputes | billing@fly-and-drive.com | Within 2 business days |
| Privacy & data protection (GDPR/CCPA) | privacy@fly-and-drive.com | Within 30 days (statutory deadlines may apply) |
| Data Protection Officer (EU) | dpo@fly-and-drive.com | Within 30 days |
| Legal notices & terms | legal@fly-and-drive.com | Within 5 business days |
| Security vulnerabilities | security@fly-and-drive.com | Acknowledgment within 72 hours |
| Fraud & platform abuse | abuse@fly-and-drive.com | Within 48 hours |
| Regulatory & compliance | compliance@fly-and-drive.com | Within 5 business days |
| Rental partners & fleet onboarding | partners@fly-and-drive.com | Within 3 business days |
| Business & corporate travel | business@fly-and-drive.com | Within 3 business days |
| Press & media | press@fly-and-drive.com | Within 2 business days |
| Accessibility feedback (ADA / EAA) | accessibility@fly-and-drive.com | Within 5 business days |
Active booking assistance
If your flight departs within 24 hours or you are at the rental counter, email support@fly-and-drive.com with your confirmation number. For life-threatening emergencies, contact local emergency services first.
See also the help center for common questions.